Privacy policy

We take the protection of your personal data very seriously. We process your personal data in accordance with the statutory data protection regulations and this privacy policy.

It is generally possible to use our website without providing personal data. If personal data (e.g. name, address or e-mail addresses) is collected on our website, this is always done on a voluntary basis as far as possible.

This privacy policy of Hotel Gasthof Walisgaden describes how Straßhofer-Madlener GmbH, based in Uga 99 A-6884 Damüls, Austria, collects and processes data about you when you visit our website. By continuing to use this website, you consent to the processing of your data in accordance with this statement.

You can reach our data protection coordinator at

Hotel Gasthof Walisgaden Straßhofer-Madlener GmbH
For the attention of the data protection coordinator
Uga 99
6884 Damüls, Austria

Phone: +43-05510-214
Email: info@walisgaden.at

We process your personal data with the support of processors who support us in providing the services (e.g. web host, e-mail newsletter dispatch service).

• GO.WEST Communications GmbH
• Hetzner Online GmbH
• 1&1 Internet SE
• xLab Software Engineering
• Cloudflare, Inc
• CleverReach
• Kognitiv, GASTROdat GmbH, HotelNetSolutions GmbH
• Google / Adobe (web font provider)
• Add to list / remove unnecessary

These processors are obliged to strictly protect your personal data and may not process your personal data for any purpose other than to provide our services.

Your personal data will only be passed on to typical business service providers such as banks (in the case of transfers to you), tax consultants (if you appear in our accounting), shipping service providers (in the case of dispatch to you), etc.

• Customised list

Your personal data, i.e.

• Your master data (surname, first name, address, e-mail address, telephone and fax number, date of birth, customer number) as well as language and vehicle licence plate number,
• the data in travel documents presented (passport number, passport data, date of birth, issuing authority, duration, nationality) and identity documents (identity card, driving licence etc. including issuing authority and duration),
• the data on payment type and in connection with payments, in particular with EC cards, credit cards and bank cards,
• the length of stay requested by you as well as destinations, hotels, contact persons, conditions, special services, health data, frequent flyer number, personal preferences that you disclose to us in connection with the stay, and
• special categories of data such as health data and data relating to special needs and marriage/partnership

are required for our services. This also includes bookings of travel, tourist guides, catering, rental vehicles, transfers, registration processing, insurance, events, tours, accreditations, vouchers including customer creation, billing and their verification (B2B, B2C, FIT), ticket bookings.

This data is therefore stored and processed by us for these purposes and, if necessary, transferred to third parties with whom we work together to provide the most effective and best possible service for our customers - this may also include service providers in third countries as processors, software and agency service providers.

The legal bases for these data processing processes are

• the fulfilment of our pre-contractual and contractual obligations towards you
• Your consent,
• statutory, contractual or other legal obligations on our part (e.g. documentation rights and obligations under accounting, tax and customs law, contracts, reporting, legal disputes)
• § 96 TKG and
• our legitimate interests (e.g. the improvement of our customer service, including in the area of direct advertising or the protection of our own legal interests).

The duration of storage is determined by the duration of our business relationship, the consent you have given and the statutory retention obligations and legal obligations applicable to us. We emphasise that in the case of regular cooperation for our best possible customer service, we endeavour to know your customer wishes already communicated to us so well that we can satisfy you on an ongoing and permanent basis.

When you visit our website, your access data is automatically collected and stored. This access data may include, in particular, the page accessed, the files viewed, the date and time of access, the IP address of the user, data of the accessing computer, in particular the browser and operating system, as well as the amount of data and the notification of successful access. This access data is used by us for internal statistical purposes in order to ensure the security of our website and to optimise it. If an illegal act is suspected, the access data is analysed to preserve evidence.

By entering your personal data in one of our contact forms, you consent to the transmission to and storage and processing by us for the duration of the processing of this specific enquiry. This applies in particular to your enquiries via the contact form, chat and emails that you send us. We need this data to process your enquiry and in these cases we also store your IP address for the purpose of preserving evidence. The data will be stored for as long as is necessary to deal with any additional or subsequent questions from you or us.

You are free to subscribe to our newsletter. The registration, for which you must provide your e-mail address and give your consent to receive the newsletter, can only become effective when you confirm a registration link that you receive by e-mail. In order to be able to provide you with targeted information in the newsletter that is of particular interest to you, we allow you to provide information on specific interests, key dates, locations, regions and the like when you register.

In every newsletter you receive, you will find all the information you need to unsubscribe from the newsletter. For more information about our newsletters, please contact us at info@walisgaden.at . We will be happy to help you.

After submitting the contact form, the personal data entered by you will be processed by the data controller for the purpose of processing your enquiry on the basis of your consent given by submitting the form.

There is no legal or contractual obligation to provide personal data. The only consequence of not providing this data is that you will not be able to submit your enquiry and we will not be able to process it.

You have the right to withdraw your consent at any time by written notice without affecting the lawfulness of processing based on consent before its withdrawal.
The data will be further processed on the same legal basis as the original purpose of processing, unless you object. In this case, the data will be forwarded to the shipping service provider.

You have the right to object to the use of your personal data for the purpose of direct marketing at any time by written notification. In the event of an objection, your personal data will no longer be processed for the purpose of direct marketing.

By ticking the checkbox, you consent to the processing of the personal data you have entered for the purpose of informing you about offers and news by means of an e-mail newsletter by the data protection officer until revocation or objection.

There is no legal or contractual obligation to provide personal data. The only consequence of not giving your consent is that you will not receive an e-mail newsletter.

You have the right to revoke your consent at any time by written notification or by clicking on the unsubscribe link in the e-mail newsletter, without affecting the legality of the processing carried out on the basis of the consent until revocation.

You can also object to the use of your personal data for the purpose of direct advertising in the same way. In the event of an objection, your personal data will no longer be processed for the purpose of direct advertising in the form of an e-mail newsletter.

This website uses cookies. Cookies make websites more user-friendly and efficient for the user. A cookie is a small text file that is used to store information. When visiting a website, the website can place a cookie on the website visitor's computer. If the user visits the website again later, the website can read the data from the previously stored cookie and thus determine, for example, whether the user has visited the website before and which areas of the website the user was particularly interested in.
You can find more information about cookies on Wikipedia.

Changing the cookie settings

How the web browser deals with cookies, which cookies are allowed or rejected, can be determined by the user in the web browser settings. Where exactly these settings are located depends on the respective web browser. Detailed information on this can be accessed via the help function of the respective web browser.

If the use of cookies is restricted, it may no longer be possible to use all the functions of this website to their full extent.

This website processes the following personal data in a log file on the server (see Combined Log Format) for the purpose of monitoring the technical function and increasing the operational security of the web server on the basis of the overriding legitimate interest of the controller (technical security measures):

• IP address
• timestamp
• content accessed
• referring page
• browser identification

This data is only stored temporarily for a period of 10 days. The data is then automatically deleted.

This website uses Google Analytics, a web analysis service of Google LCC ("Google") on the legal basis of overriding legitimate interest (analysis of website use). We have concluded a data processing agreement with Google for this purpose.

When our website is accessed, a connection to Google's servers is established via software and data is transmitted to Google servers, some of which are located in the USA. Google Analytics also uses cookies to store information about the website user and to analyse the use of the website by website users.

This website uses the "IP anonymisation" function. This means that your IP address is shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area and thus anonymised. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there.

According to Google, Google will use the data collected to analyse the use of the website, to compile reports on website activity and to provide other services relating to website activity and internet usage.

Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf.
Detailed information on the handling of user data by Google Analytics can be found in Google's or Google Analytics' privacy policy.

Deactivating Google Analytics

You can generally prevent the collection of your user data on our website by setting "Do Not Track" in your web browser. Our website takes into account the "Do Not Track" signal that your web browser then sends to all websites.

You can generally prevent the collection of your user data by Google Analytics on all websites by downloading and installing the browser plugin available at the following link.

You have the right to access, rectify, erase and restrict the processing of your personal data.

If the legal basis for the processing of your personal data is your consent or a contract concluded with you, you also have the right to data portability.

You have the right to withdraw any consent you may have given to the processing of your personal data. The lawfulness of the processing of personal data up to the point of revocation is not affected by the revocation.

You have the right to object to the processing of your personal data for the purpose of direct marketing. If you object, your personal data will no longer be processed for the purpose of direct marketing.

You also have the right to lodge a complaint with the supervisory authority (Austrian Data Protection Authority, Wickenburggasse 8, 1080 Vienna, dsb@dsb.gv.at).